
An odd thing happened at Publix the other day. I was checking out at the self-check-out, which I always do, and the lady who runs the front area at the check-out, came up to me and asked me if I scanned something, assuming I didn’t – they were pomegranate seeds/arils.
She knows me, she sees me there all the time. She said hello to me when I first walked into the store. So I found it very odd, and insulting.
At first I couldn’t hear her and I thought she was asking about the arils. Sometimes when you go through the regular checkout lines, they ask about the food you are buying if it’s something they aren’t familiar with. It’s a bit strange, but they do that. “Is it good?” “What is that?” Things like that; so I thought she was asking about that.
I told her I did scan the item and she should check it on the screen, which she did. She actually looked at the list of food and saw it was scanned.
I found the whole incident strange. Maybe they are trying to stop pilferage, which I can see happening at self-checkouts and it seemed like she randomly chose an item to ask about – or is there a pilferage problem with pomegranate arils, which are overpriced- but so is everything in Publix.
Maybe she was being watched by management and felt the need to look useful, who knows. But it was a rude thing to do to a regular customer – someone she knows.
If they are worried about pilferage, maybe they should follow the old men who take food from the produce department and eat it in the store – they grab cherries, grapes, etc. constantly and eat it right there without paying.
They should really watch the schmucks that Publix allows to walk around the store with firearms – yes, open carry idiots. Those are the ones who need to be watched (and banned from the public and Publix).
I like self-checkouts and use them in all stores that have them – Target, Walgreen, CVS, Home Depot, Winn-Dixie, etc. I find it fast and I don’t have to have a conversation with anyone. It’s just in and out. And I’ve never had an issue with being questioned before.
I am tempted to ask her why she questioned me the next time I am there, but I’ll just let it go. Guess the $60 billion Publix made last year wasn’t enough, they want to be sure they get every penny that’s coming to them.
Till next time . . .

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