I was at the Starbucks in our village the other day with a few friends. I hadn’t been there in a while. It was strange to see that they are promoting Pumpkin Spice Lattes already – it’s still summer, isn’t it?
When I’m in NYC I am in and out of all the Starbucks around the city all day, especially in the summer, getting cold brew coffee. There aren’t as many Starbucks in the city as there used to be, but still, they are all over.
I remember years ago, there literally were four Starbucks on certain intersections in NYC. I mean at a busy intersection, there would be one Starbucks on every corner, so you didn’t have to cross the street to get coffee. Obnoxious, I know. But it’s not like that now.
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What I do like is that they seem to know you at the Starbucks if you go often enough. Even in NYC where I don’t live, when I order at certain locations, they don’t call my name when the order is ready – they just hand it to me, knowing who I am, which is nice.
At my local Starbucks, at home, everyone knows everyone, so that’s very nice.
I usually order using the phone app, it makes it very fast and easy. A few years ago, I was in our village and I ordered a hot coffee on the app. As I was walking, I ran into someone I knew. We talked for a bit, possibly 20 minutes to half an hour. We parted, and I went across the street to pick up the coffee.
To my surprise, the coffee was still hot. I asked them how the coffee stayed hot for so long. The girl behind the counter said, I saw you talking across the street so I held off making the coffee until I saw you start walking over. I was thinking to myself,” she said , “Is he ever going to cross over?”
I thought that was so great and thoughtful. And no, I don’t order Pumpkin Spice Latte’s there. I don’t like the taste.
I know we should be using mom and pop local places but for some reason, Starbucks has this homey feel when they know who you are and treat you well. No, this isn’t a commercial for them.
