I got this crazy note from my newspaper carrier. No joke.
I only bring this up now because I see the FTC is trying to make it easier to cancel subscriptions to everything. Right now you have to jump through hoops to cancel any subscription and that’s what happened here.
I called the paper to cancel my subscription and rather than just canceling it, they questioned me as if I was on the stand. Why did I want to cancel? “Well,” I said, “I never really read it.
You don’t read it? “Well no, like today. I didn’t read it.”
Why didn’t you read it today? “Well, to be honest, it wasn’t delivered today and I didn’t even miss it.”
It wasn’t delivered? “Well, no, that happens a lot . . . “
And then on and on, I go . . . “A lot of time it’s left out front where people pick it up off the street, other times, it just doesn’t come. It’s late, it’s this it’s that,” and I go on and on.
At the end of the conversation, I asked them to please not use my name and don’t say anything to the carrier, but of course they did, and I got the above note.
After the subscription was finally stopped, I got non-stop calls from the paper asking me to re-subscribe.
One day I was standing out front, very early in the morning, it was still dark out, I was waiting for an Uber to pick me up to take me to the airport.
Up comes a car, I think it’s Uber. It comes right up to me on the front lawn – right up on the grass. It’s the delivery girl! She has her usual music blasting and she hands me the newspapers for the whole condo, says, “Good morning,” backs up into the street and is off.
Since then I’ve resubscribed, but only to the digital version, not the printed paper. But I forget to read the digital paper and occasionally use it to read the tv listings only. I once read up to seven newspapers a day (no really), now I read none. I can read the comics online, which I do, I can get all the news online from social media, where all the stories are posted and I hate to not support the local papers. So maybe I’ll go back to print, soon.
By the way, about showing this letter to her boss. I know her boss, he lives next door to one of my best friends. I have his number in my phone and if I really had a complaint, I most likely would text him, not go through the subscription service.
Receive an email each time I publish a blog post by clicking here
I only subscribe to the digital editions. Though I have a newspaper delivery tube, the newspaper is always tossed on the driveway to be covered in snow during the winter only to get jammed in the snow blower, or when it’s raining the plastic gets broken and the paper still gets wet.
Even quitting digital subscriptions is a pain. You always have to talk to someone, but hey, newspapers need customers these days. Sadly, they don’t show customers much love.